X is shutting down Communities because of low usage and lots of spam

Launched in 2021, when the company was still known as Twitter, Communities were meant to provide the social network’s users with a place to connect with each other around shared interests. Now, X is shutting down the feature for good, saying it was overrun with spam and a headache to manage.

Plus, noted X’s head of product Nikita Bier, hardly anyone was using them.

“Communities had a great vision, but they were used by less than 0.4% of users—yet contributed to 80% of spam reports, financial scams, and malware on X,” Bier wrote on X, explaining the company’s thinking behind the removal of the high-profile feature.

“Of the handful of Communities that succeeded, most were user-acquisition channels for Kick or compensated clipper communities.”

We're going to be investing heavily in XChat.

Communities had a great vision, but they were used by less than 0.4% of users—yet contributed to 80% of spam reports, financial scams, and malware on X. It occupied half the team's time some weeks, while the rest of the app suffered.…

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